Privacy Policy
Welcome to Maple Tiling ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tilesplash.ca or interact with our services.
By using our site or submitting your information, you agree to the practices described in this policy.
1. Information We Collect
Personal Information:
- Full Name
- Email Address
- Phone Number
- City, Province
- Project Type or Service Requested
Automatically Collected Data:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on site
- Referring URLs
We may collect data via cookies, tracking pixels, and similar technologies to improve website functionality and marketing effectiveness.
2. How We Use Your Information
We use your information to:
- Provide tile installation quotes and services
- Respond to your inquiries
- Schedule service appointments
- Improve our website and services
- Send promotional offers (if you opt in)
- Comply with legal obligations
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share your data:
- With service providers who assist in running our business (e.g., marketing tools, form handling, Google Ads)
- If required by law or legal process
- To protect our rights, property, or safety
All third-party vendors are bound by strict data protection agreements.
4. Data Security
We take security seriously. Your information is stored using industry-standard encryption, secure servers, and restricted access.
However, no online transmission or storage is 100% secure. We encourage users to use caution when submitting personal data online.
5. Your Choices and Rights
You have the right to:
- Access or update your personal data
- Withdraw consent at any time
- Request deletion of your data
- Opt out of marketing communications
To make a request, email us at [email protected]
6. Third-Party Services
We use Google Ads and analytics tools that may collect anonymous behavioral data. These third parties are governed by their own privacy policies.
7. Cookies
Our site uses cookies to enhance your browsing experience and help us understand traffic patterns. You may disable cookies in your browser settings.
8. Changes to This Policy
We may update this policy from time to time. The updated version will be posted here with a new βLast Updatedβ date. Continued use of our site after changes implies acceptance.
9. Contact Us
If you have any questions about this policy or how we handle your information, contact us:
Email: [email protected]
Website: https://mapletiling.ca